The Ministry of Overseas Indian Affairs has taken the following steps for the welfare of Indians working in different Gulf Countries:
1. A 24×7 toll-free helpline viz. Overseas Workers Resource Centre (OWRC) has been set up in Delhi to enable emigrants/ prospective emigrants to seek information and file complaints against Recruiting Agents/ Foreign Employers.
2. Migration Resource Centres (MRCs) at Cochin and Hyderabad.
3. The Ministry undertakes vigorous Awareness Campaign through the print and electronic media to educate and sensitize potential emigrant workers about the legal emigration process and hazards of illegal emigration.
4. Opening of Indian Workers Resource Centre in host countries to serve as a one stop service outlet for the information and assistance needs of emigrants. An Indian Workers Resource Centre (IWRC) has been established at Dubai, UAE.
5. Indian Community Welfare Fund (ICWF) has been established in all the Indian Missions for on-site welfare of emigrants. It provides boarding and lodging for distressed overseas Indian workers in household domestic sectors and unskilled labourers, extending emergency medical care to the Overseas Indian in need, providing air passage to stranded Overseas Indians in need, providing initial legal assistance to the Overseas Indian in deserving cases, expenditure on incidentals and for airlifting the mortal remains to India or local cremation/burial of the deceased Overseas Indian in such cases where the sponsor is unable or unwilling to do so as per the contract and the family is unable to meet the cost, providing the payment of penalties in respect of Indian nationals for illegal stay in the host country where prime facie the worker is not at fault, providing the payment of small fines/penalties for the release of Indian nationals in jail/detention centre; etc.
6. Mandatory Insurance under Pravasi Bhartiya Bima Yojana (PBBY), which covers for death, permanent disability and medical insurance cover of any Indian emigrant who goes abroad for employment purpose after obtaining emigration clearance from the concerned Protector of Emigration (POE).
7. Ministry of Overseas Indian Affairs (MOIA) has introduced Mahatma Gandhi Pravasi Suraksha Yojana (MGPSY) for the Overseas Indian working having Emigration Check Required (ECR) passports in India and ECR countries. The Government contribution under MGPSY is provided in addition to the subscriber’s contribution and is available for a maximum period of five years or for the period of overseas employment of the worker, whichever is less. This scheme provides life insurance, pension and resettlement on return.